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ShefaAtelierPrivate Growth Advisory

Plastic surgery practice consulting

Plastic surgery practice consulting, focused on the patient's decision.

In a surgical practice, growth often depends less on more enquiries than on what happens between the first call and the decision to book. Our co-founders built and ran a multi-location aesthetics business, and Amber has spent years selling and training sales teams in this industry, where average client tickets were $10,000 to $20,000. We bring that commercial experience to your consultations, coordinators and follow-up, and to the non-surgical services many practices now offer.

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Who it is for

Built for established owners.

  • Owner-surgeons and practice leaders of independent plastic surgery practices
  • Practices with steady consultations but uneven conversion to surgery
  • Practices adding or growing a med spa or non-surgical side

What we help solve

Where growth usually stalls.

Consultations that end with “I’ll think about it”

Patients considering surgery need time, but without a clear next step and a planned follow-up, many never come back.

Coordinators without a defined process

When each coordinator handles quotes, financing questions and follow-up differently, results depend on who answered the phone.

Follow-up that stops too soon

Decisions about surgery can take weeks or months. We help you plan respectful, consistent contact for that whole period.

A non-surgical side that runs separately

Injectables, skin and wellness services can build long relationships with patients, but only if they are connected to the rest of the practice.

Our approach

How we work through it with you.

  1. 01

    Map the patient journey

    We look at how a prospective patient moves from first enquiry to consultation, quote and booked procedure, using your processes and business-level figures.

  2. 02

    Find where decisions stall

    We identify the steps where interested patients most often stop, and which changes are most likely to help.

  3. 03

    Define the coordinator process

    You receive practical recommendations for consultation follow-up, quoting, financing conversations and the measures to track.

  4. 04

    Review progress together

    In an ongoing partnership, we revisit priorities and KPIs each month as your team puts the changes into practice.

Scope

We advise on the business side only. We do not give clinical or medical advice, speak with your patients, handle patient records, run advertising or manage your staff.

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Led by

Our co-founders.

Roxanne Rittberg

Co-Founder & Managing Partner

Former Chief Executive Officer, Luxura Aesthetic Medical Spa.

Amber Foster

Co-Founder & Managing Partner

Chief Operating Officer, Luxura Aesthetic Medical Spa.

Questions

Frequently asked questions

Yes. We work with owner-surgeons and the practice leaders who run the business side, usually the practice manager or lead patient coordinator.

No. We never ask for patient records or health information. We work from your processes and business-level figures such as consultations, bookings and follow-up activity.

The Revenue Growth Diagnostic is $995 one-time. The Private Growth Partnership is $5,000 per month, with a three-month initial engagement.

No. We provide strategic advice; outcomes depend on implementation and many factors outside our control.

Further reading

From our resources

Related advisory

Other areas we advise on

By application

A private conversation about what comes next.

Consultations are offered to established owners and founders after a short application. Every application is reviewed personally.

Apply for a Consultation