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Med spa consulting

Med spa consulting from people who have run one.

Shefa Atelier is a private advisory partnership for established medical spa owners. Our co-founders, Roxanne Rittberg and Amber Foster, led Luxura Aesthetic Medical Spa as CEO and COO and grew it to six locations in two years. We help owners decide what to fix first across revenue, consultations, retention, marketing and expansion, and then stay with them while they do it.

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Who it is for

Built for established owners.

  • Owners of established medical spas, with one location or several
  • Owners who are still the main salesperson, marketer and decision-maker
  • Multi-location operators who want every location to perform like their best one
  • Owners preparing to expand, add a service line or step back from daily operations

What we help solve

Where growth usually stalls.

Revenue that has levelled off

The calendar looks busy, but revenue has stopped growing. Usually the answer sits in conversion, rebooking and pricing rather than in more marketing.

Consultations that do not become treatment plans

Without a consistent consultation structure and follow-up, interested clients leave without a clear next step.

Clients who do not come back

Retention is where a med spa's long-term value is made. We look at rebooking, memberships and how the second visit is planned.

Marketing spend without a clear return

When acquisition cost and client value are not measured together, it is hard to know which spend to keep. Roxanne brings extensive digital marketing experience to that review.

Growth that depends on the owner

If every important decision runs through you, the business can only grow as fast as your week allows.

Our approach

How we work through it with you.

  1. 01

    Diagnose

    Most owners start with the Revenue Growth Diagnostic ($995 one-time): a review of how you attract, convert and keep clients, and a written summary of the three opportunities most worth your attention.

  2. 02

    Prioritise

    We put the opportunities in order, so your team works on the few changes most likely to matter rather than everything at once.

  3. 03

    Plan

    You leave with a practical 30-day action plan: scripts, follow-up rhythm, offers and the numbers to watch.

  4. 04

    Partner

    Owners who want ongoing senior counsel continue in the Private Growth Partnership ($5,000 per month, three-month initial engagement), with two strategy calls each month and a monthly KPI review.

Scope

We are advisors, not a marketing agency or a management company. We do not run ads, produce content, manage your staff day to day, or give medical, legal or compliance advice.

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Led by

Our co-founders.

Roxanne Rittberg

Co-Founder & Managing Partner

Former Chief Executive Officer, Luxura Aesthetic Medical Spa.

Amber Foster

Co-Founder & Managing Partner

Chief Operating Officer, Luxura Aesthetic Medical Spa.

Questions

Frequently asked questions

A med spa consultant helps the owner improve how the business runs and grows. In our case, that means revenue strategy, consultation conversion, retention, marketing priorities and expansion planning. We advise, and your team carries out the work.

The Revenue Growth Diagnostic is $995 one-time. The Private Growth Partnership is $5,000 per month, with a three-month initial engagement.

Yes, if the business is established and the owner is ready to make decisions. Many of the largest gains for one location come from clients you already see.

An agency runs campaigns for you. We help you decide strategy and priorities across the whole business, and can help you judge the agencies or staff who carry out the marketing.

No. We provide strategic advice based on operating experience. Results depend on implementation and many factors outside our control.

By application

A private conversation about what comes next.

Consultations are offered to established owners and founders after a short application. Every application is reviewed personally.

Apply for a Consultation